The 60-Day Money Back Guarantee offer from EvenSkyn® is limited to U.S. & Canadian residents only that are 18 years of age or older.
The following terms and conditions apply to any refund claims:
- Proof of purchase is required to claim any refunds.
- A limit of 2 refunds can be filed per address in a calendar year.
- The maximum refund amount per request is the transaction amount for the device(s) purchased by the customer or person filing to avail themselves of the 60-Day Money Back Guarantee.
- The request for refund should be received within 60 days from the date of receipt of the product (as confirmed by tracking information available to both EvenSkyn, and the customer).
- Receipt of the product having been delivered by to EvenSkyn offices, as evidenced by courier tracking information provided by the person returning the handset to EvenSkyn, will be required before a refund will be granted.
- The decision of what form such guarantee refunds take, such as via full refund back to the customer's credit card or PayPal/Sezzle account, are at the company’s absolute discretion.
- All refunds are limited to the purchase price and excludes taxes and any incidental or consequential damages, negligence, strict liability, cost of shipping both ways, or any other legal theory.
- We are not responsible for any lost, late, or undelivered submissions and multiple submissions will not be acknowledged or returned. Please allow 21 business days for the refund.
- The company reserves the right to take appropriate legal action in the event of any attempted fraud.
You should contact EvenSkyn at 1-866-EVN-SKYN or by email at firstname.lastname@example.org to for a customer satisfaction query and/or request.